This privacy policy informs you about the nature, scope and purpose of the processing of personal data (hereinafter referred to as "data") within our company and the websites, functions and content associated with it. With regard to the terms used, such as "processing" or "controller", we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Person in charge

Andre Pohl

International Physio IPM, SL

08005 Barcelona, C/ Salvador Espriu 95, Local 1.

andre.pohl@physiotherapie-ipm.de

Liability for content

The content of our pages has been created with the greatest care. However, we cannot assume any liability for the accuracy, completeness and up-to-dateness of the content. However, liability in this regard is only possible from the time of knowledge of a specific infringement of the law. If we become aware of such violations, we will remove this content immediately.

Liability for links

Our offer contains links to external websites of third parties, the content of which we have no influence on. Therefore, we cannot assume any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible violations of the law at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent control of the content of the linked pages is not reasonable without concrete indications of a violation of the law. If we become aware of any violations of the law, we will remove such links immediately.

Copyright

The content and works on these pages created by the site operators are subject to German copyright law. Duplication, editing, distribution and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this page was not created by the operator, the copyrights of third parties are observed. In particular, third-party content is marked as such. If you nevertheless become aware of a copyright infringement, we ask you to notify us accordingly. If we become aware of any infringements, we will remove such content immediately.

Types of data processed and purposes of processing:

Provision of sports therapy measures

Defence against liability claims

Processing of payment transactions

Enforcement of own contract performance claims

Identity verification

Fulfilment of own statutory and contractual obligations to inform, communicate, disclose, retain and otherwise

Extrajudicial and judicial debt collection in the event of non-payment by the patient

Anamnesis and reports

Categories of data subjects

Visitors and users of the homepage (hereinafter we also refer to the data subjects collectively as "users").

Patients of the International Practice for Physiotherapeutic and Physical Methods

Terms used

"Personal data" means any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. a cookie) or to one or more specific characteristics; which are an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means. The term is far-reaching and encompasses practically any handling of data.

'pseudonymisation' means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person; become.

"Profiling" means any type of automated processing of personal data consisting in the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

"Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

'processor' means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

Relevant legal bases

In accordance with Art. 13 GDPR, we inform you of the legal basis for our data processing. If the legal basis is not mentioned in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6 (1) (a) and Art. 7 GDPR, the legal basis for processing for the performance of our services and implementation of contractual measures as well as answering inquiries is Art. 6 (1) (b) GDPR, the legal basis for processing for the fulfilment of our legal obligations is Art. 6 (1) (c) GDPR, and the legal basis for processing to safeguard our legitimate interests is Art. 6 (1) (f) GDPR. In the event that the vital interests of the data subject or another natural person necessitate the processing of personal data, Art. 6 (1) (d) GDPR serves as the legal basis.

Safety measures

In accordance with Art. 32 GDPR, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk, taking into account the state of the art, the implementation costs and the type, scope, circumstances and purposes of the processing, as well as the different probability of occurrence and severity of the risk to the rights and freedoms of natural persons.

The measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical access to the data, as well as access, input, disclosure, availability and separation. Furthermore, we have put in place procedures to ensure that the rights of data subjects are exercised, data is deleted and that data is compromised. Furthermore, we take the protection of personal data into account as early as the development or selection of hardware, software and processes, in accordance with the principle of data protection by design and by data protection-friendly default settings (Art. 25 GDPR).

Cooperation with processors and third parties

If we disclose data to other persons and companies (processors or third parties) in the course of our processing, transmit them to them or otherwise grant them access to the data, this will only be done on the basis of a legal permission (e.g. if a transfer of the data to third parties, such as payment service providers, is necessary for the performance of a contract in accordance with Art. 6 (1) (b) GDPR),  you have consented, a legal obligation to do so or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties to process data on the basis of a so-called "order processing agreement", this is done on the basis of Art. 28 GDPR.

Rights of data subjects

You have the right to request confirmation as to whether the data in question is being processed and to obtain information about this data, as well as further information and a copy of the data in accordance with Art. 15 GDPR.

They have accordingly. Art. 16 GDPR, the right to request the completion of the data concerning you or the correction of the inaccurate data concerning you.

In accordance with Art. 17 GDPR, you have the right to demand that the data in question be deleted without undue delay or, alternatively, to demand a restriction of the processing of the data in accordance with Art. 18 GDPR.

You have the right to request that the data concerning you that you have provided to us receive in accordance with Art. 20 GDPR and to request its transfer to other controllers.

In accordance with Art. 77 GDPR, you also have the right to lodge a complaint with the competent supervisory authority.

Withdrawal

You have the right to revoke your consent in accordance with Art. 7 (3) GDPR with effect for the future

Right to object

You can object to the future processing of data concerning you at any time in accordance with Art. 21 GDPR. The objection can be made in particular to processing for direct marketing purposes.

Cookies and the right to object to direct marketing

"Cookies" are small files that are stored on users' computers. Different information may be stored within the cookies. A cookie is primarily used to store the information about a user (or the device on which the cookie is stored) during or after his visit within an online offer. Temporary cookies, or "session cookies" or "transient cookies", are cookies that are deleted after a user leaves an online offer and closes his browser. "Persistent" or "persistent" is the term used to describe cookies that remain stored even after the browser is closed. For example, the login status can be saved if users visit it after several days. Likewise, such a cookie can store the interests of the users, which are used for reach measurement or marketing purposes. "Third-party cookies" are cookies that are offered by providers other than the controller operating the online offer (otherwise, if they are only their cookies, they are referred to as "first-party cookies").

We may use temporary and permanent cookies and provide information about this in our privacy policy.

If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies may lead to functional restrictions of this online offer.

A general objection to the use of cookies used for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by deactivating them in the settings of the browser. Please note that it may not be possible to use all the functions of this online offer.

Deletion of data

The data processed by us will be deleted or restricted in its processing in accordance with Art. 17 and 18 GDPR. Unless expressly stated in this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is necessary for other and legally permissible purposes, its processing will be restricted. This means that the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for commercial or tax law reasons.

According to legal requirements in Germany, storage is carried out in particular for 10 years in accordance with §§ 147 para. 1 AO, 257 para. 1 no. 1 and 4, para. 4 HGB (books, records, management reports, accounting documents, trading books, documents relevant to taxation, etc.) and 6 years in accordance with § 257 para. 1 no. 2 and 3, para. 4 HGB (commercial letters). 

Therapeutic services and coaching

We process the data of our patients and interested parties and other clients or contractual partners (uniformly referred to as "patients") in accordance with Art. 6 para. 1 lit. b) GDPR in order to provide you with our contractual or pre-contractual services. The data processed in this process, the type, scope and purpose and the necessity of their processing are determined by the underlying contractual relationship. The processed data generally includes inventory and master data of the patients (e.g., name, address, etc.), as well as contact details (e.g., e-mail address, telephone, etc.), contract data (e.g., services used, products purchased, costs, names of contact persons) and payment data (e.g., bank details, payment history, etc.).

Insofar as required for the performance of the contract or by law, we disclose or transmit the data of the patients in the context of communication with medical professionals, as necessary in the performance of the contract or typically involved third parties, such as laboratories, billing offices or comparable service providers, insofar as this serves the provision of our services in accordance with Art. 6 (1) (b) GDPR, is required by law in accordance with Art. 6 (1) (c) GDPR, serves our interests or those of patients in efficient and cost-effective healthcare as a legitimate interest in accordance with Art. 6 (1) (f) GDPR or is necessary in accordance with Art. 6 (1) (d) GDPR. to protect the vital interests of patients or another natural person or within the framework of consent pursuant to Art. 6 (1) (a), Art. 7 GDPR.

The data will be deleted when the data is no longer required to fulfil contractual or statutory duties of care as well as to deal with any warranty and comparable obligations, whereby the necessity of storing the data is reviewed every three years; in all other respects, the statutory retention obligations apply.

Administration, financial accounting, office organization, contact management

We process data in the context of administrative tasks as well as the organisation of our operations, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process in the context of the provision of our contractual services. The processing bases are Art. 6 (1) (c) GDPR, Art. 6 (1) (f) GDPR. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in the processing lies in administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, perform our tasks and provide our services. The deletion of data with regard to contractual services and contractual communication corresponds to the information provided in these processing activities.We disclose or transmit data to the tax authorities, consultants, such as tax advisors or auditors, as well as other fee offices and payment service providers.

Furthermore, on the basis of our business interests, we store information on suppliers, event organisers and other business partners, e.g. for the purpose of contacting us later. As a matter of principle, we store this data, which is mainly company-related, permanently.

Business analyses and market research

In order to be able to operate our business economically, to identify market trends, wishes of contractual partners and users, we analyse the data available to us on business transactions, contracts, enquiries, etc. We process communication data, usage data, metadata on the basis of Art. 6 para. 1 lit. f. GDPR, whereby the data subjects include contractual partners, interested parties, customers, visitors to our homepage.

The analyses are carried out for the purpose of business evaluations, marketing and market research. The analyses serve us to increase user-friendliness, optimize our offer and business efficiency. The analyses are for our sole purpose and will not be disclosed externally, unless they are anonymous analyses with aggregated values.
If these analyses are personal, they will be deleted or anonymised upon termination by the user, otherwise after two years from the conclusion of the contract. In addition, the overall business analyses and general trend determinations are prepared anonymously.

Data processing on social media

What is social media?

By social media we mean the social networks on which we have created publicly accessible profiles. You can read below which social networks these are specifically.

Who processes your data?

The respective operating companies of the social networks. The individual operators can be found below under the respective networks.

How is your data processed?

The operators of social networks are usually able to collect and evaluate comprehensive data about the behavior of visitors and users of the network. It is not possible for us to trace all processing operations in the social networks we use, which is why further processing operations that are not listed here may be carried out by the operators of the social networks. You can find more information on this in the terms of use and privacy policies of the respective social networks.

The processing of your data can be triggered by visiting the social network's website or our profile page there. Even if you visit a website that uses certain content of the network, e.g. Like or Share buttons, data can already be transmitted to the operators of the social network. If you are a user of the social network yourself and are logged into your user account, your visit to our profile page may be assigned to your account by the operator of the social network. Even if you have not registered a user account yourself or are not logged in, it is possible that the operator of the network still collects your personal data, e.g. by collecting your IP address or setting cookies. With this data, the operators can create user profiles tailored to your behaviour and interests and show you interest-based advertising inside and outside the network. If you are a registered user of the network, interest-based advertising may also be displayed on all devices on which you are or were logged in.

What is the legal basis for processing your data?

Our profiles in the social networks are intended to ensure that our company has as comprehensive a presence as possible on the Internet. As a company, we have a legitimate interest in this. The data processing is therefore lawful under Art. 6 (1) (f) GDPR.

The data processing operations and analyses carried out by the operators of the social networks themselves may be based on other legal bases. These must be provided by the operators of the social networks.

Who is responsible for the processing of your data and how can you assert your rights?

If you visit one of our social media profiles, we will be responsible, together with the operator of the network in question, for the data processing operations initiated during that visit. In principle, you can assert your rights against us as well as against the operator of the respective network.

Despite the joint responsibility with the operators of the social networks, however, our influence on the data processing operations of the respective operator is limited and is primarily based on the specifications of the operator.

How long will your data be stored?

If we collect data about our social media profiles, it will be deleted from our systems as soon as the purpose for which it is stored no longer applies, you ask us to delete it or you withdraw your consent to its storage. Stored cookies remain on your device until you delete them. Mandatory legal provisions – esp. retention periods – remain unaffected.

We have no influence on how long the operators of the social networks store your data, which the operators collect for your own purposes. You can obtain information on this directly from the operator of the respective social network, e.g. in the respective privacy policy.

What social media do we use?

Instagram, Facebook

What is Instagram / Facebook?
A social network specializing in photos and videos

Who processes your data?
Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland

Will your data be transferred to third countries?
Yes

Where can you find more information about privacy on Instagram/Facebook?
https://help.instagram.com/519522125107875/?helpref=hc_fnav&bc[0]=Instagram Help Center&bc[1]=Policies%20and%20Messages

Where can you as a user adjust your privacy settings?
As a registered Instagram user, you can adjust your privacy settings in your user account. To do this, click on the following link and log in:
https://www.instagram.com/accounts/privacy_and_security/disse sed.